Privacy Policy

At The New Life Hi-Tech Prosthetic and Orthotic Centre, we are committed to protecting your personal and medical information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our healthcare services.

1. Information We Collect

We collect only the information necessary to provide you with safe, effective, and high-quality prosthetic and orthotic care.

Personal Information

• Full Name
• Phone Number
• Email Address
• Mailing Address

Medical Information

• Medical History
• Prescriptions
• Limb Measurements
• Diagnostic Images
• Rehabilitation Goals

Technical Information

• IP Address
• Browser Type
• Cookies and Website Usage Data

This technical information is collected automatically to improve website functionality and user experience.

2. How We Use Your Information

Your information is used strictly for clinical, administrative, and legal purposes.

We use your information to:

• Schedule consultations, assessments, and custom-fitting sessions.
• Manufacture and customize prosthetic and orthotic devices.
• Maintain patient records in accordance with the guidelines of the Rehabilitation Council of India (RCI).
• Send important updates regarding appointments, treatment progress, and device maintenance.

3. Data Protection and Sharing

We take appropriate measures to protect your personal and medical information.

No Commercial Sharing

We do not sell, trade, or rent your personal or medical information to any third-party marketing organizations.

Authorized Sharing

Your information may be shared only with trusted medical manufacturing partners or laboratories when necessary for the fabrication of your custom prosthetic or orthotic devices.

Legal Compliance

We may disclose your information if required by applicable laws, government authorities, or healthcare regulations.

4. Your Rights

As our patient, you have the following rights regarding your personal information:

• Request access to your personal, medical, and billing records.
• Request correction of inaccurate or outdated personal information.
• Contact us regarding any privacy-related concerns or questions.

5. Contact Us

For any questions regarding this Privacy Policy or the handling of your personal information, please contact us:

Email: info@thenewlife.com
Email: newlifepoc@yahoo.com